{"id":13962,"date":"2026-06-02T14:10:03","date_gmt":"2026-06-02T14:10:03","guid":{"rendered":"https:\/\/impulsedigital.co.in\/new-aewindia\/?page_id=13962"},"modified":"2026-06-02T14:11:43","modified_gmt":"2026-06-02T14:11:43","slug":"return-cancellation-policy","status":"publish","type":"page","link":"https:\/\/impulsedigital.co.in\/new-aewindia\/return-cancellation-policy\/","title":{"rendered":"Return &amp; Cancellation Policy"},"content":{"rendered":"<section class=\"return-cancellation-page\" style=\"padding: 0px 0;\">\n<div class=\"container\" style=\"max-width: 1100px; margin: auto; padding: 0 20px;\">\n<div class=\"page-header\" style=\"margin-bottom: 50px;\">\n<h1 style=\"font-size: 42px; margin-bottom: 20px;\">Return &amp; Cancellation Policy \u2013 AEW India<\/h1>\n<p style=\"font-size: 18px; line-height: 1.8;\">At every exhaust system is handcrafted and inspected before dispatch to ensure quality and performance.<br \/>\nPlease read the following Return &amp; Cancellation Policy carefully before placing an order.<\/p>\n<\/div>\n<p><!-- Section 1 --><\/p>\n<div class=\"policy-section\">\n<h2>1. Order Cancellation<\/h2>\n<p>Orders may be cancelled only before dispatch.<\/p>\n<h3>Cancellation Conditions<\/h3>\n<ul>\n<li>Orders already shipped cannot be cancelled.<\/li>\n<li>Custom-made or special-finish products cannot be cancelled once manufacturing has started.<\/li>\n<li>Refund processing timelines may vary depending on the payment method and banking process.<\/li>\n<\/ul>\n<p>AEW India reserves the right to cancel orders due to:<\/p>\n<ul>\n<li>Product unavailability<\/li>\n<li>Pricing or listing errors<\/li>\n<li>Payment issues<\/li>\n<li>Suspected fraudulent activity<\/li>\n<\/ul>\n<p>In such cases, prepaid amounts will be refunded to the original payment method.<\/p>\n<\/div>\n<p><!-- Section 2 --><\/p>\n<div class=\"policy-section\">\n<h2>2. Return Eligibility<\/h2>\n<p>Returns are accepted only in cases of:<\/p>\n<ul>\n<li>Manufacturing defects<\/li>\n<li>Wrong product shipped by AEW India<\/li>\n<li>Major transit damage reported immediately upon delivery<\/li>\n<\/ul>\n<p>To qualify for return inspection:<\/p>\n<ul>\n<li>The product must be unused<\/li>\n<li>The product must not be modified or installed<\/li>\n<li>Original packaging should be retained wherever possible<\/li>\n<\/ul>\n<\/div>\n<p><!-- Section 3 --><\/p>\n<div class=\"policy-section\">\n<h2>3. Non-Returnable Products<\/h2>\n<p>The following products are not eligible for return:<\/p>\n<ul>\n<li>Used or installed exhaust systems<\/li>\n<li>Products damaged during installation<\/li>\n<li>Custom-made or made-to-order products<\/li>\n<li>Products modified or altered by the customer<\/li>\n<li>Clearance or discounted items unless defective<\/li>\n<li>Products with minor handcrafted finish variations<\/li>\n<\/ul>\n<p>Sound preference, change of mind, or expectation differences are not considered valid reasons for return.<\/p>\n<\/div>\n<p><!-- Section 4 --><\/p>\n<div class=\"policy-section\">\n<h2>4. Transit Damage Claims<\/h2>\n<p>Customers must inspect packages immediately upon delivery.<\/p>\n<p>If the package appears damaged:<\/p>\n<ul>\n<li>Inform the delivery partner immediately<\/li>\n<li>Contact AEW India within 24 hours<\/li>\n<li>Share clear photos\/videos of the packaging and product<\/li>\n<\/ul>\n<p>Claims reported after installation or delayed reporting may not be accepted.<\/p>\n<\/div>\n<p><!-- Section 5 --><\/p>\n<div class=\"policy-section\">\n<h2>5. Return Approval Process<\/h2>\n<p>All returns are subject to inspection and approval by AEW India.<\/p>\n<p>Customers may be required to provide:<\/p>\n<ul>\n<li>Order details<\/li>\n<li>Photos\/videos<\/li>\n<li>Description of the issue<\/li>\n<\/ul>\n<p>AEW India reserves the right to:<\/p>\n<ul>\n<li>Approve or reject return requests after inspection<\/li>\n<li>Offer repair, replacement, or partial resolution where applicable<\/li>\n<\/ul>\n<\/div>\n<p><!-- Section 6 --><\/p>\n<div class=\"policy-section\">\n<h2>6. Refund Policy<\/h2>\n<p>Approved refunds will be processed only after:<\/p>\n<ul>\n<li>Product inspection<\/li>\n<li>Verification of return condition<\/li>\n<\/ul>\n<p>Refunds will be issued to the original payment method where possible.<\/p>\n<p>Shipping charges, transaction fees, and installation costs are generally non-refundable unless the error was caused by AEW India.<\/p>\n<\/div>\n<p><!-- Section 7 --><\/p>\n<div class=\"policy-section\">\n<h2>7. Return Shipping<\/h2>\n<p>Unless otherwise approved:<\/p>\n<ul>\n<li>Customers are responsible for return shipping charges<\/li>\n<li>Products must be securely packed to avoid transit damage<\/li>\n<\/ul>\n<p>AEW India will not be responsible for products damaged during return transit due to improper packaging.<\/p>\n<\/div>\n<p><!-- Section 8 --><\/p>\n<div class=\"policy-section\">\n<h2>8. Installation Responsibility<\/h2>\n<p>Products damaged due to:<\/p>\n<ul>\n<li>Improper installation<\/li>\n<li>Incorrect fitment<\/li>\n<li>Unauthorized modifications<\/li>\n<\/ul>\n<p>will not qualify for return, refund, or exchange.<\/p>\n<p>Professional installation is strongly recommended.<\/p>\n<\/div>\n<p><!-- Section 9 --><\/p>\n<div class=\"policy-section\">\n<h2>9. Policy Updates<\/h2>\n<p>AEW India reserves the right to modify or update this Return &amp; Cancellation Policy at any time without prior notice.<\/p>\n<\/div>\n<p><!-- Section 10 --><\/p>\n<div class=\"policy-section\">\n<h2>10. Contact Support<\/h2>\n<p>For cancellation requests, return support, or order-related assistance, customers may contact AEW India through the official website or social media channels.<\/p>\n<p>AEW INDIA INSTAGRAM:<br \/>\n<a href=\"https:\/\/www.instagram.com\/aewindiaofficial\/\" target=\"_blank\" rel=\"noopener\"><br \/>\nhttps:\/\/www.instagram.com\/aewindiaofficial\/<br \/>\n<\/a><\/p>\n<\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Return &amp; Cancellation Policy \u2013 AEW India At every exhaust system is handcrafted and inspected before dispatch to ensure quality and performance. Please read the following Return &amp; Cancellation Policy carefully before placing an order. 1. Order Cancellation Orders may be cancelled only before dispatch. Cancellation Conditions Orders already shipped cannot be cancelled. Custom-made or [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13962","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/impulsedigital.co.in\/new-aewindia\/wp-json\/wp\/v2\/pages\/13962","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/impulsedigital.co.in\/new-aewindia\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/impulsedigital.co.in\/new-aewindia\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/impulsedigital.co.in\/new-aewindia\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/impulsedigital.co.in\/new-aewindia\/wp-json\/wp\/v2\/comments?post=13962"}],"version-history":[{"count":4,"href":"https:\/\/impulsedigital.co.in\/new-aewindia\/wp-json\/wp\/v2\/pages\/13962\/revisions"}],"predecessor-version":[{"id":13967,"href":"https:\/\/impulsedigital.co.in\/new-aewindia\/wp-json\/wp\/v2\/pages\/13962\/revisions\/13967"}],"wp:attachment":[{"href":"https:\/\/impulsedigital.co.in\/new-aewindia\/wp-json\/wp\/v2\/media?parent=13962"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}